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Preparing to Service the System 59
Antistatic Mat
Place ESD-sensitive components such as motherboards, memory, and other PCBs on
an antistatic mat.
Essential Tools
The following tools should be available for most service operations:
■ Antistatic wrist strap
■ Antistatic mat
■ No. 1 Phillips screwdriver
■ No. 2 Phillips screwdriver
■ No. 1 flat-blade screwdriver (battery removal)
■ Pen or pencil (to power on server)
▼ Find the Chassis Serial Number
If you require technical support for your system, you will be asked to provide the
server’s chassis serial number. You can find the chassis serial number on a sticker
located on the front of the server and on another sticker on the side of the server.
If it is not convenient to read either sticker, you can run the ILOM show /SYS
command to obtain the chassis serial number.
● Type show /SYS at the ILOM prompt.
-> show /SYS
/SYS
Targets:
SERVICE
LOCATE
ACT
PS_FAULT
TEMP_FAULT
FAN_FAULT
...