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Paper Handling Problems 111
Paper Handling Problems
If paper jams, see page 112.
Problem Solution
Paper does not feed
properly
• The paper guides may not be set correctly. Make sure the
paper guides in all the cassettes are set in the correct paper
size positions.
• The paper source setting may be incorrect. Make sure that you
have selected the correct paper source in your application.
• There may be no paper in the cassettes. Load paper into the
selected paper source.
• Too many sheets may be loaded in the MP Tray or cassettes.
For the maximum paper capacity for each paper source, see
page 7.
• Curled paper is loaded. Straighten the paper or load new
paper.
• If paper does not feed from the optional paper cassette, it may
not be installed properly. For instructions on installing it, see
page 9.
Problems Using
Options
To confirm your options are installed correctly, print a status
sheet. See page 127 for details.
Paper does not feed
from the optional
paper cassette
• The optional paper cassette may not be installed properly. See
page 9 for installation instructions.
• Make sure you have selected the correct paper source in your
application.
• If necessary, load paper into the selected paper source.
• Make sure that you have not tried to load too many sheets of
paper. The cassette can hold a maximum of 500 sheets of
20 lb. paper.
• Make sure that the correct paper size is selected in the Tray
Menu on the control panel.