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Where To Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at http://support.epson.com and select your product
for solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call for support, please have the following information ready:
■ Product name (Epson AcuLaser CX11N or CX11NF)
■ Product serial number (located on the back of the printer)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and operating system version
■ Description of the problem
Then call:
■ U.S.: (562) 276-4350, 6 am to 6 pm, Pacific Time, Monday through Friday and
7 am to 4 pm, Saturday.
■ Canada: (905) 709-2170, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson toner cartridges and paper from an Epson
authorized reseller. To find the nearest reseller, please call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
Other Software Technical Support
Software Telephone/Fax Online and E-mail
OfficeReady Essentials (617) 441-3171
8:30
AM–5:30 PM, Pacific
Time, Monday–Friday
Fax: (617) 344-5992
www.kmt.com
support@kmt.com
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Presto! PageManager
(510) 445-8616
Fax: (510) 445-8601
www.newsoftinc.com
contactus@newsoftinc.com