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Read general instructions in the Help for resolving print quality issues
NOTE: To avoid print quality problems, always turn the printer off using the On button, and wait until
the On button light goes out before you pull the plug or turn off a power strip. This allows the printer to
move the cartridges to a capped position, where they are protected from drying out.
To improve print quality
1. Make sure you are using original HP ink cartridges.
2. Check the printer software to make sure you have selected the appropriate paper type from the
Media drop-down list and print quality from the Quality Settings drop-down list.
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In the printer software, click Print, Scan & Fax and then click Set Preferences to access the
print properties.
3. Check the estimated ink levels to determine if the cartridges are low on ink. For more
information, see
Check the estimated ink levels on page 73. If the ink cartridges are low on ink
consider replacing them.
4. Align the cartridges.
To align the cartridges from the printer software
NOTE: Aligning the cartridges ensures the high-quality output. The HP All-in-One prompts you
to align the cartridges every time you install a new cartridge. If you remove and reinstall the
same ink cartridge, the HP All-in-One will not prompt you to align the ink cartridges. The HP All-
in-One remembers the alignment values for that ink cartridge, so you do not need to realign the
ink cartridges.
a. Load letter or A4 unused plain white paper into the paper tray.
b. Depending on your operating system, do one of the following to open the printer software:
c. In the printer software, click Print, Scan & Fax, and then click Maintain Your Printer to
access the Printer Toolbox.
d. In Printer Toolbox, click Align Ink Cartridges on the Device Services tab. The printer prints
an alignment sheet.
e. Load the cartridge alignment sheet print side down on the right front corner of the scanner
glass.
f. Follow the instructions on the printer display to align the cartridges. Recycle or discard the
cartridge alignment sheet.
104 Chapter 9 Solve a problem ENWW