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Fax tones are recorded on my answering machine
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When you have an answering machine on the same phone line you use for fax calls, try
connecting the answering machine directly to the printer,
click here to go online for more
information. If you do not connect the answering machine as recommended, fax tones might be
recorded on your answering machine.
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Make sure the printer is set to receive faxes automatically and that the Rings to Answer setting
is correct. The number of rings to answer for the printer should be greater than the number of
rings to answer for the answering machine. If the answering machine and the printer are set to
the same number of rings to answer, both devices answer the call and fax tones are recorded on
the answering machine.
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Set your answering machine to a low number of rings and the printer to answer in the maximum
number of rings supported. (The maximum number of rings varies by country/region.) In this
setup, the answering machine answers the call and the printer monitors the line. If the printer
detects fax tones, the printer receives the fax. If the call is a voice call, the answering machine
records the incoming message. For more information, see
Set the number of rings before
answering on page 63.
The computer cannot receive faxes (HP Digital Fax)
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The computer selected to receive faxes is turned off. Make sure the computer selected to
receive faxes is switched on at all times.
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Different computers are configured for setup and receiving faxes and one of them may be
switched off. If the computer receiving faxes is different from the one used for setup, both
computers should be switched on at all times.
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HP Digital Fax is not activated or the computer is not configured to receive faxes. Activate HP
Digital Fax and make sure the computer is configured to receive faxes.
ENWW Fax issues 119