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Chapter 7 Maintenance and Troubleshooting
45
1. Turn off power to the Server and remove the left side cover.
2. Move the jumper from its “Normal” position (Pins 1 & 2) on the system board to the “Clear CMOS”
position (Pins 2 & 3) and leave it there for five seconds as shown in the figures below.
CMOS
Clear Jumper
Battery Spring
Latch
Pin 1
Pin 3
Configuration Switch Location
Pin 3
Pin 1
Normal Clear
CMOS
CMOS Jumper Settings
3. Return the jumper on the system board to the “Normal” position (Pins 1 & 2).
4. Replace the left side cover.
5. Turn on power to the Server and the following message displays:
Incorrect System Configuration
6. Press <F2> to run the Setup Utility when <F2=Setup> appears.
7. Make any configuration changes required or load the default BIOS settings for optimal configuration.
8. Choose the Exit option, to save changes and retain the configuration settings, and exit the Setup Utility.
Resetting a Lost Password
If you have forgotten the User password, the Supervisor can reset it for you (by clearing the Supervisor
password), but if the Supervisor password has been lost or forgotten you can only reset it by clearing the
CMOS memory and all of the settings in the (BIOS) Setup Utility. Refer to the previous section, “Clearing
the BIOS Configuration” for instructions.
NOTE If you have forgotten the User Password or the Supervisor Password, your Server will
function normally, but you will not be able to access the configuration settings in the
Setup Utility. If you have enabled the Password-on-Boot feature and have forgotten all the
passwords (User and Supervisor) you will not be able to reboot the Server successfully.
General Server Problems
No lights are on and no error message appears
If the Server does not work (no LEDs are on) and no error message appears, check the following: