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Appendix C • Installing the DW6000 using Installer Console
1033295-0001 Revision 2
117
DW6000 status
information via the
Installer Console
The DW6000 has no serviceable parts. However, you may be able
to debug units with help from installer support. Although you
access the menus below via the Installer Console, if the DW6000
LED lights are functioning you should be able to troubleshoot
using the instructions in the System Control Center and
troubleshooting chapters.
Verifying correct
DW6000 operation
You can verify that the DW6000 unit is receiving and processing
data by following the steps given below.
1. Enter
C at the Main Menu to access Satellite Interface
Statistics
.
2. At the Satellite Interface Stats submenu enter
a to select
Display Main Statistics. In the display that appears (see
Figure 107), check if frames are being accepted.
The
Frames Received and F-error values indicate the
DW6000 is detecting frames and correctly receiving and
demodulating an outroute signal.
Note the
Signal Quality Factor is also reported; if the SQF is
below 31, the antenna must be repointed.
The
Receive Status and Transmit Status fields report whether
the receive and transmit modems are operational. If they are
not operational or available, antenna pointing is not possible.
Signal Quality Factor: <83>
Frames Received: <181>
F-error: <0>
Addresses Open: <2>
Receive Status: <The receiver is operational. (RxCode 5)>
Transmit Status: <The transmitter is available. (TxCode 8)
Figure 107: Display Main Statistics