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1033295-0001 Revision 2
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About this document
Scope and audience
This manual describes installing and servicing the DIRECWAY
®
DW6000 terminal. It addresses installers, network system
engineers, and network operators who install, commission,
operate, and maintain the system.
Audience profile
The DW6000 is installed by professional telecommunications
installers. This product cannot be installed by the end user.
There are four primary audiences:
• HNS Installers – at this time, only HNS installers will install
this product.
• Installer trainers, who prepare separate instructions for the
installers.
• Call center operators, who respond to user’s calls.
• Call center trainers, who train call center operators.
Organization and
updates
This manual is organized into the following chapters.
Chapter 1 – Introduction gives an overview of the DW6000 and
its components.
Chapter 2 – Installing the indoor equipment provides information
regarding installing using satellite-based commissioning (SBC)
and configuring the DW6000.
Chapter 3 – The User Interface provides configuration and status.
It also provides information about configuring TCP/IP settings on
computers connected to the DW6000.
Chapter 4 – DW6000 LEDs and troubleshooting describes LED
activity and troubleshooting strategies.
Appendix A – Lat/Long Decimals to Minutes Table provides
conversion information for installs where this data is entered
manually.
Appendix B – Installing the indoor equipment using dial-up
commissioning provides instructions on how to use the backup
dial commissioning method.