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Chapter 3 • The System Control Center
54
1033295-0001 Revision 2
The Help Menu
The Help Menu contains information about receive and transmit
status messages, installation, troubleshooting, and other topics.
Review it to become familiar with the System Control Center and
with the DW6000. Access it by clicking on
Help.
Note: Print the answer to the entry in the System Control Center
Troubleshooting page, “I am unable to access the DW6000 Web
interface. Ping doesn’t work also.” The information on this page
will help you if you cannot access the System Control Center.
myDIRECWAY
If it is part of their service plan, customers can click on
myDIRECWAY to go to myDIRECWAY.com. Members get
access to a variety of interactive tools and can check usage online,
test satellite speed, manage passwords, and more. Members also
can configure e-mail and ISP accounts. Customers cannot see
myDIRECWAY in the Home screen if it is not part of their service
plan.
Advanced pages
The Advanced pages contain a great deal of information. You
may need to access them to communicate with installer support or
to configure special features, such as DIRECWAY Virtual Private
Network Automatic Dial Backup (DVADB).
To access Advanced pages, in the browser address bar type:
192.168.0.1/fs/advanced/advanced.html and press
E
NTER. A page like the one in Figure 54 appears.
Figure 53: Help Menu
Note: Never show the Advanced pages to a customer. Never use
a customer’s computer to access the Advanced pages.