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Chapter 3 • The System Control Center
1033295-0001 Revision 2
43
Reception Info
The Reception Info screen displays the fields described below.
Table 2 describes the RxCodes in detail.
•
Receive status - reports the status of the receive data path.
Clicking on the blue status message displays corresponding
help information.
•
Frames received- reports the number of data messages
received by the DW6000 over the satellite link.
•
Frames with Errors- reports the percentage of received frames
that were found to be corrupted. A continuously increasing
value indicates problems in the receive path. This may
happen in adverse weather conditions or if the receive cable
or the antenna has a problem. However, if a low
nonincreasing value is displayed and the system is
functioning, there is no reason for concern. You do not need
to do any troubleshooting or contact installer support.
•
Bad Key Frames- indicates the percentage of received frames
that could not be decrypted successfully. All data received
over the satellite is encrypted. A continuously increasing
value indicates the unit is not commissioned.
Receive Status messages
The following messages may appear in the Receive Status field.
The Comments section in Table 2 gives more information about
each code, and describes any possible corrective measures. See
Figure 49 on page 45 for corrective measure involving cables or
the power supply. Power cycling means to unplug the power cord
from the wall outlet or surge protector, wait 10 seconds, and plug
it back in. If corrective measures do not solve a problem, contact
installer support.
RxCode 5 means receive is working properly. It is the code you
will see most of the time.
Figure 48: Reception info