IBM 6500 Printer User Manual


 
Chapter 7 Troubleshooting (10/100Base-T)
216
When setting the Ethernet Interface up as a PSERVER, did you
specify a destination on the Ethernet Interface (e.g.,
d1prn
) for
the printer name, and did you remember this name is case
sensitive?
NOTE: Ethernet Interface destinations are case sensitive, so they
will not be recognized if they are typed incorrectly. By
default, they are all in lowercase. If you are setting up in a
Netware 4.
x
or Netware 5.
x
environment, the destination
must be renamed to uppercase to match the PCONSOLE
or Netware Administrator entry. Please see “set dest
<dest> name <new_name>” on page 344 for information
on changing names.
Does the destination you used in your PSERVER setup have
the Novell service enabled? Please see “Commands” on page
327 for information on enabling/disabling services.
NOTE: The debug information that follows can be found by trying
to
telnet
the Ethernet Interface and issuing the
commands given or launching a browser to the Novell
status page on the Ethernet Interface (e.g.,
http://
192.168.11.9/networkNovellStatus.html
).
Find the “IPX Layer” secion on the Novell HTML status page.
Check that a board has been bound to the Ethernet Interface
and that the network number is correct for your network. If not,
you may want to set a specific frame type for the Ethernet
Interface to use.
Find the “File Servers” section on the Novell HTML status
page. If no file servers show up, then there is probably a
problem with the network connection, or the Ethernet Interface
is not on a Novell network. Find the “SAP” section on the Novell
HTML status page to see if the Ethernet Interface is seeing any
network activity.