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If you have followed the suggestions above and are still having
printing problems, try rebooting the Ethernet Interface. Then either
review every step you took when configuring the Ethernet Interface
or try redoing the setup, paying special attention to each step
explained in “Novell Host Configuration” on page 176.
The Job Prints Incorrectly
This category can be broken down into several sub-categories such
as lost characters, garbled data, extra banner pages, or blank
pages at the end of a job. However, the reason for these mishaps
can generally be traced back to the printing mechanism used on
your Novell system. Consider these points when configuring your
print method (e.g., CAPTURE, NPRINT, etc.):
• Did you include the “No Tabs” option?
• Did you specify “No Banner” with PostScript printers?
• Did you turn off banner pages and form feeds if this is already
taken care of within an application or on the Ethernet Interface?
Doubling up these types of print features is easy to do since
these options are provided both on the Ethernet Interface (in a
model) and within the print command.
• Are you running the latest version of PSERVER (later than
1.22)? If not, upgrade the PSERVER software.
• In a PSERVER setup, did you ensure that the printer name
(e.g.,
d1prn
) was set up as “Defined Elsewhere”?
• Is the timeout option in the CAPTURE command set high
enough so the printer does not time out before the print
processing has had a chance to complete? This can be a
problem with graphic jobs.
• When garbled data persists, consider the following:
• tab expansion (
xtab
) set on (in a model) with graphic jobs
• the correct driver for the printer if printing from within
Windows
For additional information on these suggestions, please refer to
your Netware user manuals.