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Chapter 7 Troubleshooting (10/100Base-T)
218
If none of these solutions help your situation, try the whole setup
again. Completely delete the setup that is giving you trouble and go
through the setup again, following each step carefully.
NOTE: After completing a PSERVER setup and before beginning
a new setup, be sure to reboot the printer. Wait at least a
minute for the Print Server to login and attach to a queue.
RPRINTER/NPRINTER Setup
If you cannot get a connection with the Ethernet Interface after
completing the print setup, confirm the following:
• Have you tried repowering the printer? Wait about a minute
before checking to see if it has logged in and attached to a
queue.
• Is the network connector fastened tightly to the unit?
• Is the Ethernet Interface already servicing a queue on another
file server? If so, it cannot service another file server at the
same time.
• Is an entry produced when a
list rprinter
telnet command
is done on the Ethernet Interface (not found on the Novell
HTML status page)? When the Ethernet Interface is configured
as an RPRINTER, this command should produce the
appropriate entry.
• If the Ethernet Interface has logged in to the file server but has
not attached to the queue, there may be a permission problem.
Make sure the appropriate users have rights to this queue (they
should be in the group “everyone”). Also, you may have to
assign the queue to root so it is available to everyone.