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RPRINTER/NPRINTER Setup
219
• Does the destination you used in your RPRINTER setup have
the Novell service enabled? Please see “Commands” on page
327 for information on enabling/disabling services.
• Find the “IPX Layer” section on the Novell HTML status page.
Check that a board has been bound to the Ethernet Interface
and that the network number is correct for your network. If not,
set a specific frame type for the Ethernet Interface to use. You
can find out what frame type is bound to which board number
from the “ODI Layer” section on the Novell HTML status page.
• Find the “SAP” section on the Novell HTML status page to see
if the Ethernet Interface is seeing any network activity.
• Find the “RPRINTER” section on the Novell HTML status page.
Look for an entry for one of the numbers 4 to 7 under “ENP
INFO.” The “dest” field should match the destination used on
the Ethernet Interface. If no entry is found, check that the
destination has the Novell service enabled. If the “ERROR-
CODE” field has an error of 308, make sure no other
RPRINTER setup is servicing this printer object at the same
time. Only one RPRINTER connection is allowed to service a
PSERVER.NLM printer.
• If the Ethernet Interface has logged in to the file server but has
not attached to the queue, there may be a permission problem.
Make sure the appropriate users have rights to this queue (they
should be in the group “everyone”). Also, you may have to
assign the queue to root so it is available to everyone.
If none of these help your situation, try the whole setup again.
Completely delete the setup that is giving you trouble and go
through the setup again following each step carefully.
NOTE: After completing a PSERVER set up and before beginning
a new set up, be sure to reboot the printer. Wait at least a
minute for the Print Server to login and attach to a queue.