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Chapter 8 iSeries ASCII Troubleshooting
238
TCP/IP Access Problem
If you can
ping
the printer from a workstation, but you cannot Web
browse, Telnet, or print to the printer through the Ethernet Interface,
there may be an incorrect entry in the TCP access list. So that the
workstation can use the Ethernet Interface in this case, one of two
things must happen:
• the TCP list must have an entry added to grant access to this
workstation, or
• all entries must be deleted from the TCP list to grant all
workstations/hosts access to the above TCP services.
To view the current access list, use the printer control panel to
access the menu. See the
User's Manual
for configuration menu
information. From the Operator Print Test menu, choose the
Ethernet Test Page. When the page prints, look under the “TCP
ACCESS TABLE” section for the TCP access list entries.
To add/delete a TCP access list entry, refer to “TCP Access Lists”
on page 369.
NOTE: When the following procedure is used, the TCP access list
will be cleared, but all IP addresses will need to be entered
again after the procedure is complete.
To reset all Ethernet Adapter or Wireless TCP/IP values to the
factory defaults when access is impossible:
1. Obtain a printer configuration printout using the control panel.
See the
User's Manual
for configuration menu information.
2. Power off the printer.
3. On the Ethernet Adapter or Wireless Interface, place
SWITCH 1 in the down position.
4. Power on the printer and wait for the ONLINE state.
5. On the Ethernet Adapter or Wireless Interface, place
SWITCH 1 in the up position.