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Diagnostics 27
1. Turn on the server and watch the screen.
Note: To run the diagnostic programs, you must start the server with the highest
level password that is set. That is, if an administrator password is set, you
must enter the administrator password, not the power-on password, to
run the diagnostic programs.
2. When the message F2 for Diagnostics appears, press F2.
3. Type in the appropriate password when prompted; then, press Enter.
4. Select either Extended or Basic from the top of the screen.
5. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again. If the problem persists, flash
server with the latest diagnostics code and run the test again.
b. The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c. If you run the diagnostic programs with no mouse attached to the server, you
will not be able to navigate between test categories using the Next Cat and
Prev Catbuttons. All other functions provided by mouse-selectable buttons
are also available using the function keys.
d. You can run the USB interface test and the USB external loopback test only if
there are no USB devices attached.
e. You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of the
screen.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 3..
To view the test log:
1. Turn on the server and watch the screen.
If the server is on, shut down the operating system and restart the server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the server prompts you
for it. Type in the appropriate password; then, press Enter.
3. When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4. Select View Test Log from the list that appears; then, follow the instructions on
the screen.