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Scan function troubleshooting
11
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Scan function troubleshooting Chapter 11
Scan to SMB
Error code Cause Action
ED09C6 The LAN cable is not connect-
ed, or the destination address
is incorrect.
Check that the LAN cable is correctly
connected. Also, check that the settings
for the destination address and port
number are correctly specified.
ED09C7 The user name or password is
incorrect.
Check the user name and password.
ED09C8 The specified folder does not
exist.
Check that the save destination folder
exists and check the folder name.
ED09C9 The disk capacity is full. Free up the disk space on the corre-
sponding disk.
ED09CF The protocol is incorrect. Ask the administrator to deactivate the
protocol usage restrictions, or look for
other delivery methods, or look for other
delivery methods.
ED09CC SMB transmission malfunc-
tions other than the above
Check the status of the destination de-
vice. A Scan to SMB transmission can-
not be performed with a UNIX or LINUX
system.
EF09CD Available memory is not suffi-
cient.
Expand the memory of this machine.
EF09D0 Characters that cannot be
used have been entered.
Change the file name.