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Troubleshooting
12-21
12
Responding when Authentication Server Connection Error
If an error occurs when connecting to the authentication server, check the error message and follow the
corresponding corrective action that appears on the touch panel.
0007
4201
4701
5101
5102
5103
5104
7101
7102
7103
720f
— Turn the main power switch off and
back on. If this error occurs several
times, make a note of the displayed
error code and contact your service
representative.
—
9181 — The scanned original exceeds the
acceptable number of pages of 999.
Send the excess pages separately.
—
Symptom Corrective Actions Reference Page
Cannot connect to
authentication server.
Set machine time to match the
server’s time.
2-14
Check the domain name. 10-2
Check the host name. 10-2
Check the connection status with the
server.
—
Error
Code
Error Message Corrective Actions Reference Page