Lenovo 3809 Server User Manual


 
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRUs) and which components are field replaceable units (FRUs).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
0011004 Microprocessor failed BIST.
1. Update the server firmware to the latest level (see
“Updating the firmware” on page 151).
2. (Trained service technician only) Reseat
microprocessor 2.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board
001100A Microcode updated failed.
1. Update the server firmware to the latest level (see
“Updating the firmware” on page 151).
2. (Trained service technician only) Replace the
microprocessor.
0050001 DIMM disabled.
1. If the server fails the POST memory test, reseat
the DIMMs.
2. Remove and replace any DIMM for which the
associated error LED is lit (see “Removing a
memory module” on page 86 and “Installing a
memory module” on page 89).
3. Run the Setup Utility to enable all the DIMMs.
4. Run the DSA Preboot memory test (see 8).
0051003 Uncorrectable DIMM error
1. If the server failed the POST memory test, reseat
the DIMMs.
2. Remove and replace any DIMM for which the
associated error LED is lit (see “Removing a
memory module” on page 86 and “Installing a
memory module” on page 89).
3. Run the Setup Utility to enable all the DIMMs.
4. Run the DSA Preboot memory test (see8).
0051006 DIMM mismatch detected Make sure that the DIMMs match and are installed in
the correct sequence (see “Installing a memory
module” on page 89).
0051009 No memory detected.
1. Make sure that the server contains DIMMs.
2. Reseat the DIMMs.
3. Install DIMMs in the correct sequence (see
“Installing a memory module” on page 89).
180 ThinkServer TD200 Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide