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IP Telephony System
Appendix A: Troubleshooting 70
Common Problems and Solutions 70
Frequently Asked Questions 80
Appendix B: Configuring the Nighttime Auto-Attendant 83
Description of the Auto-Attendant 83
Instructions for Setting Up the Nighttime Auto-Attendant 83
Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users 87
Overview 87
Configuring Dial Plans 87
Configuring Dial Plans for the Auto-Attendant 89
Configuring the Auto-Attendant 89
Appendix D: New Music for the Music-on-Hold Feature 99
Overview 99
Before You Begin 99
Instructions for Converting the Music File 100
Instructions for Configuring the IP Telephony System 100
Appendix E: Finding the MAC Address and IP Address for Your
Ethernet Adapter 102
Windows 98 or Me Instructions 102
Windows 2000 or XP Instructions 102
For the Router’s Web-based Utility 103
Appendix F: Windows Help 104
Appendix G: Glossary 105
Appendix H: Specifications 110
Appendix I: Warranty Information 114
Appendix J: Regulatory Information 115
Appendix K: Contact Information 121
Internet Telephony Service Provider (ITSP) 121
Linksys 121
VoIPon Solutions www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0) 1245 600560