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Chapter 6: Using the Web-based Utility
The Voice Tab
IP Telephony System
When you create this rule, follow this format:
rule[|rule[|rule[...]]]
The most specific rules should be placed first.
Each rule should be in this format: [did:]ext[,ext[,ext[...]]][,name=gname][,hunt=hrule][,cfwd=target]
The term did indicates an embedded Direct Inward Dialing (DID) number. If it is not specified, then the rule applies
to any DID number.
The term ext indicates the client extension number pattern. It accepts * and ? wildcards as well as %xx escaped
characters.
The term name is a name for the call group.
If a hrule is specified, then the listed clients are contacted sequentially (also known as hunting); otherwise, they
will ring simultaneously. When you create this hrule, follow this format:
hunt=<algo>;<interval>;<max>
The term <algo> determines the order to ring the clients. It can be one of the following:
• restart or re= so it always starts from the beginning of the list
• next or ne= so it starts from the next on the list to the last client that rings
• random or ra= so the order is random for each call
The term <interval> is the time, in seconds, to ring each client.
The term <max> is the total time, in seconds, to hunt before the call is rejected or forwarded to voicemail. If
<max> is less than <interval>, it is interpreted as the number of cycles to go through the hunt group before
call hunting stops. If <max> is 0, call hunting will continue indefinitely until the caller hangs up or someone
answers the call.
If necessary, the call is forwarded to a user ID, called the target, in the hrule. If the target is a voicemail mailbox,
then the target starts with vm. For example, the target vm3456 will have calls forwarded to voicemail with the
mailbox ID 3456.
For example, the Contact List is 501,502,hunt=ne,4,1;cfwd=aa. This means that 501 will ring first for four
seconds. If 501 does not pick up or is already on another call, then 502 will ring for four seconds. This cycle will
repeat once before the call hunting stops. Then the call goes to the auto-attendant.
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