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Chapter 1: Introduction
What’s in this Guide?
IP Telephony System
What’s in this Guide?
This user guide covers the steps for setting up a network with the System. Most users will only need to use
“Chapter 4: Getting Started.” When you’re finished, then you are ready to make calls within your system as well
as calls to the outside world.
You also have other chapter available for reference:
• Chapter 1: Introduction
This chapter describes the System and this User Guide.
• Chapter 2: Applications
This chapter discusses the most common scenarios for the System.
• Chapter 3: Getting to Know the IP Telephony System
This chapter describes the physical features of the System.
• Chapter 5: Using the Interactive Voice Response Menu
This chapter explains how to configure the System’s network settings when you access its Interactive Voice
Response Menu.
• Chapter 6: Using the Web-based Utility
This chapter explains how to configure the settings of the System through the Web-based Utility.
• Appendix A: Troubleshooting
This appendix describes some possible problems and solutions, as well as frequently asked questions,
regarding installation and use of the System.
• Appendix B: Configuring the Nighttime Auto-Attendant
This appendix explains how to set up the auto-attendant for nighttime (non-business) hours.
• Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users
This appendix explains how to define the dial plan and auto-attendant instructions. (These instructions are for
advanced users only.)
• Appendix D: New Music for the Music-on-Hold Feature
This appendix explains how to replace the System’s default music file with your own music file.
• Appendix E: Finding the MAC Address and IP Address for Your Ethernet Adapter
This appendix instructs you on how to find the MAC address or Ethernet address of your PC’s Ethernet
network adapter.
VoIPon Solutions www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0) 1245 600560