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Office 2008 Planning
47
Entourage synchronizes messages, events, and contacts when one or more of the following actions
occurs:
• A Microsoft Exchange account is set up.
• Entourage connects to the Exchange server.
• A user creates or changes a message, event, or contact on a client computer that is
connected to the Exchange server. Entourage waits one minute before it begins
synchronization. If the user makes another change, the one-minute countdown starts
over. This schedule prevents Entourage from synchronizing too frequently when a user
is editing multiple records.
• If Entourage is connected to a server (for example the back-end Exchange server) that is
sending out User Datagram Protocol (UDP) broadcasts, then messages, events, and
contacts are synchronized whenever such a broadcast is received.
• If Entourage does not have access to UDP broadcasts (for example, if it is connected to
a front-end server that resides outside the corporate network), it scans for remote
changes on the server at one-minute intervals.
Contacts that are stored on the Exchange server can be synchronized both with the Entourage
Address Book and with Outlook. However, Entourage and Outlook store some kinds of contact
information differently, as described in the following table.
Note Microsoft Exchange distribution lists are not supported in Entourage. All Entourage
groups contain only local contacts and their e-mail addresses.
Type of
contact
information In Entourage
In Outlook
(on a Windows-based
computer) Synchronization
E-mail
address
identifiers
Maximum 13
identifiers
Maximum 3 identifiers The default e-mail address
for the Entourage contact
is synchronized with the
E-mail field in Outlook
for the contact. The next
two addresses for the
Entourage contact are
synchronized with the
E-mail 2 and E-mail 3
fields in Outlook for the
contact.