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Just in case …
What you see on the
LCD
What it means/What to do
No PIN Number
You selected “Mode1” in the
PIN
mask feature
and tried to call using an autodialler number in
which no
PIN
has been entered. Enter a
PIN
, then
try again.
No Report
You requested an activity journal or confirma-
tion report, but your machine has no record of
any fax jobs that have occurred.
Please Call Service
The printer unit of your machine is inoperable.
Call your authorised Muratec dealer.
Please Remove Paper
A paper jam occurred. Remove the jammed
paper (review pages 3.1–3.2 if necessary).
Please Replace Drum
Your drum cartridge doesn’t work.Replace it,
being sure to reset the drum counter. (see page
1.7).
Please Supply Toner
The toner cartridge is empty. Replace it.
Please Wait
Wait until the fax machine warms up.
Polling In Use
You tried to store a polling document in your fax
where one has already been stored. Wait for the
fax to complete the polling operation, then try
again.
Printer In Use
The command you tried to enter requires the
printer, which is already in use. Wait for the fax
to finish printing, then try again.
Protect Doc. Stored
A received document is in your fax’s memory
when you tried to turn off security reception or
erase the protection passcode. Print the received
document from your fax’s memory, then re-try the
operation.
Reset Document
Your document wasn’t inserted correctly,or the fax
to which you’re sending can’t handle the docu-
ment’s page length.Reset the page and try again.
Scanner In Use
The command you tried to enter requires the
scanner, which is already in use. Wait for the fax
to complete the scan, then try again.
Sub-Address In Use
You tried to enter a sub-address identical to one
already being used in another F-Code box. Enter
a different sub-address.
What you see on the
LCD
What it means/What to do
Too Many Characters
You tried to enter too many numbers or other
characters in the current operation.
Press
CANCEL
to delete the extra characters, then
try again. You may want to review the operation’s
instructions.
Too Many Locations
You tried to enter too many numbers for a
broadcast transmission. Press
CANCEL
to delete
the extra numbers and try again.
Errors
When sending faxes, your machine occasionally runs into communications errors.
These can be caused by anything from lightning to telephone line interference.
(These same factors cause the static, or line noise, you sometimes hear on phone
calls.) They also can be caused by problems with the fax machine at the other end of
the line.
Often, simply trying your call again is all that’s necessary. However,if the problem
persists regularly, call your local telephone company for help. If that doesn’t help and
the problem persists regularly, call your authorised Muratec dealer.
Error reports
When an error occurs, your fax machine prints an error report. Each fax error report
lists an error message which includes:
• A possible solution to the problem
• The sending location (if the remote fax stores a Location
ID
of its own)
• The result — which is a special error code.
• A sample of the document’s first page.
Kinds of error codes
The error code listed in the “Result” column of the error report indicates the specific
problem encountered:
• “
D
” codes — Occur while dialling
• “
R
” codes — Occur during reception
• “
T
” codes — Occur during transmission
Specific errors
Following are some error codes you may see on an error report:
3.7