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152 DOMINION KX II USER GUIDE
QUESTION ANSWER
Do you have a non-
Windows client?
Yes. Both the Virtual KVM Client and the Multi-Platform Client
(MPC), allow non-Windows users to connect to target servers through
the Dominion KX I and KX II switches. MPC can be run via Web
browsers and standalone. Please refer to the
Virtual KVM Client and
the MPC/RRC User Guide for more information.
My modem connection
dropped and I got the
error message “There
was an unexpected
communications error –
connection terminated.”
What should I do?
This might have happened based on the frequency with which the user
tried to connect via modem. Reboot the KX unit and modem, and for
future connections, wait at least two (2) minutes between attempts.
Sometimes during a
Virtual KVM Client
session, the Alt key
appears to get stuck.
What should I do?
This usually occurs in situations when the Alt key is held and not
released. For instance, continuing to press the Alt key while pressing
the space bar might cause the focus to change from the target server to
the client PC.
The local operating system then interprets this key combination and
consequently triggers the action for this key combination in the active
window (the client PC).