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What to Do If Something Goes Wrong
258
5
If You Cannot Make Copies As You Want
General
Connect Copy
Problem Cause Action
Copies are not stapled. There are jammed staples
in the stapler.
Remove jammed staples.
See
⇒
P.293
“
e
Removing
Jammed Staples”
.
Note
❒
After removing jammed
staples, staples might
not be ejected the first
few times you try to use
the stapler.
The number of copies ex-
ceeds the capacity of the
stapler.
Check the stapler capacity.
See
⇒
P.60
“Staple”
.
Copy paper is curled. Turn the copy paper over
in the tray.
Staples are wrongly posi-
tioned.
Originals are not set cor-
rectly.
Set originals correctly. See
⇒
P.60
“Staple”
.
Misfeeds occur frequently. Copy paper size setting is
not correct.
Set the proper paper size.
See
⇒
P.282
“Changing the
Paper Size”
.
You cannot combine sever-
al functions.
Selected functions cannot
be used together.
See
⇒
P.206
“Combination
Chart”
.
When sorting, the pages
are divided into two
blocks.
The memory became full in
the middle of sorting and
the pages were ejected in
two blocks.
You can interrupt the copy-
ing when the memory be-
comes full. See “Memory
Full Auto Scan Restart” in
⇒
P.329
“Input/Output”
.
Problem Cause Action
Cannot stack, staple or
punch.
The optional finisher or
punch kit is not installed in
the sub-unit.
Press the [
Connect
] key to
exit Connect Copy mode,
then copy using stack/sta-
ple/punch.