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If Your Machine Does not Operate as You want
If Your Machine Does not Operate as You Want
Check the following:
Condition
Nothing happens when the
operation switch is turned
on.
BPaper tray is empty.
DToner container is almost
empty. Or toner container is
empty.
MDoors/covers are open.
xMisfeed occurs.
dThe machine instructs you
to add staples.
The machine instructs you to
enter your user code.
The Energy Saver indicator
is on.
Misfeeds occur frequently.
Staples do not come out at
all.
E or H or L is lit
The machine cannot detect
the original size.
The machine instructs you to
check the original direction.
The machine instructs you to
check paper size.
The machine cannot sort
this size paper.
The machine cannot stack
this size paper.
Action
Is the main power switch turned on?
Turn on the main power switch.
Load paper. ☛ See page 172.
Add toner. ☛ See page 175.
Close the doors/covers.
Remove misfed paper. ☛ See page 177.
Add staples. ☛ See page 179.
The machine is set for User Code mode. Enter your user code. ☛ See page 196.
Your machine is under the energy saver condition.
Press the Energy Saver key. ☛ See page 55.
Is the right kind of paper in the paper tray?
Paper size and weight must be within the specifications for this machine.
Is folded, wrinkled, damp, or curled paper in the paper tray?
Always use dry, undamaged paper.
Is the paper properly set in the paper tray?
Always load paper correctly.
Are there any pieces of misfed paper or other foreign objects in the machine?
Make sure that the paper path is completely clear of paper and other material after a
misfeed.
There are jammed staples in the stapler.
Remove the jammed staples. ☛ See page 181.
After loading a new staple cartridge, staples might not be ejected the first few times
you try to use the stapler.
Contact your service representative.
Set custom size original on the exposure glass.
Input the both horizontal and vertical sizes of the custom original. ☛ See page 50.
Select paper manually, not in Auto Paper Select mode.
Do not use Auto Reduce/Enlarge mode.
Set your originals.
Set the original in the same direction as the copy paper.
Select the proper paper size.
Select the proper paper size that can be used in Sort mode. ☛ See page 102.
Select the proper paper size that can be used in Stack mode. ☛ See page 103.