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4
If you cannot solve the problem by taking the above actions, contact your sales
or service representative.
Note
•
Windows 95/98
A
Click
[
Start
]
, point to
[
Settings
]
, and then click
[
Printers
]
.
B
Click the icon of the printer. Next, on the
[
File
]
menu, click
[
Properties
]
.
C
Click the
[
Details
]
tab.
D
Check the
[
Print to the following port:
]
list to confirm that the correct port
is selected.
•
Windows 2000
A
Click
[
Start
]
, point to
[
Settings
]
, and then click
[
Printers
]
.
B
Click the icon of the printer. Next, on the
[
File
]
menu, click
[
Properties
]
.
C
Click the
[
Ports
]
tab.
D
Confirm that the correct port is selected.
•
Windows NT 4.0
A
Click
[
Start
]
, point to
[
Settings
]
, and then click
[
Printers
]
.
B
Click the icon of the printer. Next, on the
[
File
]
menu, click
[
Properties
]
.
C
Click the
[
Port
]
tab.
D
Confirm that the correct port is selected.
•
Macintosh
A
Click
[
Apple Menu
]
, point to
[
Control Panel
]
and then click
[
Apple Talk
]
.
B
In the
[
connect via.
]
list box, select
[
Ethernet
]
.
Can you print a test page
(configuration page) ?
If you cannot print a test page, it probably indicates print-
er malfunction. You should contact your sales or service
representative.
If you can print a test page but cannot get the printer to
print when you issue a print command from the comput-
er, it probably means there is a problem with the comput-
er.
Also keep it in mind that large, complex data might take
a long time for the printer to process.
Possible cause Solutions