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Message Causes Solutions
Server Connection
Failed
A scanned file could not be sent
because the destination could
not be reached.
Confirm that the destination is registered
correctly, and then try the operation again.
Server Response
Error
An error occurred in
communication with the server
before beginning transmission.
Confirm that the destination is registered
correctly, and then try the operation again.
If the problem could not be solved, contact
the network administrator.
Service call - X
A fatal hardware error has
occurred, and the machine
cannot function.
Contact your sales or service
representative.
Set Correct Paper
The tray set for [Select Paper
Tray] under [Fax Features] does
not contain A4, Letter, or Legal
size paper.
While the message is displayed, press the
[OK] key. A menu for changing the paper
size of the current tray appears.
Load A4/Letter/ Legal size paper in the
tray, and then select the corresponding
paper size using [ ][ ] keys and press the
[OK] key. The machine will then print out
the fax.
Note that the paper size setting for the tray
under system settings will be changed. See
p.274 "System Settings".
Set Original to ADF
Cannot use exposure
glass
with set. in [Scan
Size].
Scanning could not be
performed because the originals
were not placed in the ADF,
even though the machine is set
to scan originals larger than
A4/Letter size.
• Use the ADF, even when scanning
A4/Letter or smaller size originals.
• If you need to use the exposure glass,
set A4/Letter or smaller size in [Scan
Size] under scanner settings, and then
try again. See p.259 "Scanner
Settings".
Setting Error:
Waste Toner Bottle
The waste toner bottle has been
installed incorrectly.
Reinstall the waste toner bottle. See p.399
"Replacing the Waste Toner Bottle".
Toner Almost Empty
Replace Required
Soon:
Toner Cartridge (X)
The print cartridge is almost
empty.
Prepare a new print cartridge.
9. Troubleshooting
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