Filter
Top Products
Understanding display messages
137
4. Troubleshooting
12
Toner-related messages
Message Meaning Suggested solutions
• Error [error
number]
Toner Failure:
[error number]
[color]
Install [color]
toner again
• [color] toner
not installed
Install [color]
toner
cartridge
A toner cartridge is
not installed.
Reinstall the toner cartridge.
A toner cartridge is
not being detected
Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
contact the service representatives.
Not remove
protective film
from toner.
Remove the protective film from the
toner cartridge. Refer to Quick
Installation Guide provided with your
machine.
•[color]toner
Not
compatible
[color] toner
cartridge is
not
compatible.
Check guide
The indicated toner
cartridge is not
suitable for your
machine.
Install the corresponding toner
cartridge with a Samsung-genuine
cartridge (see "Replacing the toner
cartridge" on page 97).
• Prepare new
[color] toner
Prepare new
[color] toner
cartridge
Small amount of
toner is left in the
indicated cartridge.
The estimated
cartridge life of
toner is close.
Prepare a new cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 95).
• Replace new
[color] toner
Replace with
new [color]
toner
cartridge
The indicated toner
cartridge has
almost reached its
estimated
cartridge life
a
.
• You can choose Stop or Continue
as shown on the control panel. If
you select Stop, the printer stops
printing. If you select Continue,
the printer keeps printing but the
printing quality cannot be
guaranteed.
• Replace the toner cartridge for the
best print quality when this
message appears. Using a
cartridge beyond this stage can
result in printing quality issues (see
"Replacing the toner cartridge" on
page 97).
The indicated toner
cartridge has
reached its
estimated
cartridge life
a
.
Replace the toner cartridge (see
"Replacing the toner cartridge" on
page 97).
Message Meaning Suggested solutions