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chapter 6
TROUBLESHOOTING
This chapter helps you identifyprinter conditions and problems that you can
often correct yourself.
Your printer is a reliable piece of precision machinery, which should not
cause you any trouble, provided it isused and treated sensibly.However, the
few elementary tipsbelow shouldhelpyouavoidhavingtomakeunnecessary
service calls.
Remember that your printer is a highly sophisticated electronic device,
which also contains high voltage. For that reason, only carry out those
operations described in this chapter.
CAUTION: Any attempt to carry out operations other than those described
here may result in electric shock and/or damage to the printer.
When carrying out any repairs or maintenance, always follow
the instructions carefully.
● Power switch is on, but power indicator is off
Probable Cause
IAction
Printer isnot receivingpower.
Make sure that the power
cord is correctly
connected.
Verify that the power source works.
● Printer sounds as if it is printing but does not; Printing is weak
Probable Cause
Action
Ribbon is jamming, twisted,
Make sure that the ribbon cartridge is cor-
Ior not between theprint head\ rectly installed.
I
and the print head shield.
Make sure that the ribbon is between the
shield on the print head and the end of the
print head. Replace the ribbon.
Adjustment lever is set incor- Check the setting of the adjustment lever.
re.ctly.
Move the lever to a darker setting.
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