Star Micronics NX-2415II Printer User Manual


 
Line spacing is incorrect or overprinting occurs
Probable Cause
The tractor positions are in-
correctly adjusted.
Problem with the application
program.
Platen knob was manually
turned while the POWER in-
dicator was on.
Forms are jamming between
printing surface and the print
head.
Action
Adjust the tractor positions. See “Loading
fanfold forms” in Chapter 3.
Refer to your application program manual.
Set the top of form. See “Top of form” in
Chapter 4.
Do not manually turn the platen knob when
the power is on. Use the (PAPER FEED;
button.
Reset adjustment lever. See “Adjusting the
printing gap” in Chapter 3.
Incorrect number of lines on a page
Probable Cause
Paper is adjusted incorrectly.
Action
Set the top of form. See “Top of form” in
Chapter 4.
Paper has shifted backwards
after several forms printed
correctly.
Readjust forms.
Problem with the application Refer to your application program manual.
program.
Distance printer must pull Move paper closer to the printer.
paper is too far.
Paper is getting stuck on ca- Move the paper away from any wires or
bles.
cables.
Line Iength is wrong: Graphics do not print; Lines are not starting at left
margin
Probable Cause
Action
Problem with the application
Refer to your application program manual.
program.
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