Star Micronics NX-2415II Printer User Manual


 
Left margin moves to the right during printing
Probable Cause
Action
The print head is not moving Check that the ribbon and paper are cor-
correctly.
rectly installed. See “Installing ribbon car-
tridge” inChapter2 and “Loading paper” in
Chapter 3.
Problem with the application Refer to your application program manual.
program.
r
The adjustment lever is in the
Reset the adjustment lever. See “Adjusting
wrong position.
the printing gap” in Chapter 3.
Printer is printing beyond side edge of forms
Probable Cause
Paper is adjusted incorrectly.
Problem with the application
program.
A print head jam caused by
the ribbon or a paper jam.
Action
Adjust both paper guides and the paper.
Refer to your application program manual.
Make sure that the ribbon cartridge is cor-
rectly installed. See “Installing the ribbon
cartridge” in Chapter 2.
Clear the paper jam.
Printer case is hot to the touch
Probable Cause
Action
Printer’s vents are blocked.
Move object away from the air vents, in-
cluding the bottom of the printer.
Printer is noisy
Probable Cause
Action
The printer vibrates.
Move any objects that touch the printer.
Ensure that the printer is on a level, sturdy
surface.
Printer covers are open.
Close covers.