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Symptoms and Solutions
7-12 Avaya Wireless AP-3 User’s Guide
Intermittent Loss of Connection
1. Make sure you are within range of an active AP.
2. You can check the signal strength using the signal strength gauge
on your client software. If you have an 802.11b AP, you can also
use the Remote Link Test available in the Access Point’s HTTP
interface. See Link Test (802.11b APs Only).
Client Does Not Receive an IP Address - Cannot Connect to Internet
1. If the AP is configured as a DHCP server, open the Web-browser
Interface and select the Configure button and then the Network
tab to make sure the proper DHCP settings are being used.
2. If you are not using the DHCP server feature on the AP, then make
sure that your local DHCP server is accessible from the
Access Point’s subnet.
3. From the client computer, use the “ping” network command to test
the connection with the AP. If the AP responds, but you still cannot
connect to the Internet, there may be a physical network
configuration problem (contact your network support staff).
4. If using Active Ethernet, make sure you are not using a crossover
Ethernet cable between the AP and the hub.