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1-2 Introduction Chapter 1
MPC-3000—USERS MANUAL/V000/07-97
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical
support options including*:
❍
24-hour, 7-day-a-week, toll-free automated support for
troubleshooting issues on most current products (1-800-423-2366)
❍ Speak to a technician free of service charge (currently Monday
through Friday, 8:00 a.m. to 10:00 p.m. EST and Saturday,
12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products
still under warranty** (1-757-413-2848)
❍ Speak to a technician (currently $24.99) during holidays and
days/hours not listed above regarding urgent product questions or
for products no longer under warranty (1-800-423-2366)
❍ E-mail support via the Canon Computer Systems, Inc. Web site
(www.ccsi.canon.com)
❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)
❍ 24-hour Bulletin Board Service (1-757-420-2000)
*Support program specifics subject to change without notice.
**Refer to individual product information for warranty details.
Canon Canada
Customer support for Canadian residents is available 24 hours a day
(seven days a week) at 1-800-263-1121.
In other countries, please contact your Canon dealer.