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Message Error Code Cause Action
NOT AVAILABLE NOW #025 In Manual sending, you Use regular dialing.
entered a speed dialing
number that is assigned
to a group.
PUT IN CARTRIDGE The BJ cartridge is Make sure the BJ
not properly installed. cartridge is installed
correctly and the green
lock lever is down.
START AGAIN An error has occurred Start the procedure
in the phone line or in again from the
the system. beginning.
Printing Problems
If you are having problems printing, check the problems and solutions
listed in the following table.
Problem Cause Solution
Data from computer is The power cord may not Check that the power cord
not printed be plugged in securely. is plugged securely into the
unit and into the wall outlet.
If the MultiPASS is plugged
into a power strip, make sure
the power strip is plugged in
and turned on.
The interface cable may not Check the interface cable
be securely connected to the connection.
MultiPASS and the computer.
The interface cable may Make sure the cable is a
not be the correct type. bi-directional parallel interface
cable less than 6.6 feet in
length.
The MultiPASS or computer Unplug the MultiPASS and
may have been turned on turn off the computer. Plug
when you connected the the unit back in and turn
interface cable. the computer back on again.
The application may not be Check the computer and the
set up properly.
application to make sure they
are configured correctly.
Make sure your application has
the MultiPASS C3000 selected
as the printer.
10-10 Troubleshooting Chapter 10
MP-C2500—USERS MANUAL/V2/05.10.96