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10-22 Troubleshooting Chapter 10
4. The Desktop Manager software uploads files to your computers
System.ini file. Check that the following line and section are both in
the System.ini. The line should be in the [386Enh] section and
should read:
device=C(hard drive):\Windows\System\cis1284.386
And if the MultiPASS is installed on LPT1, the section should look
like this:
[Cis1284.386]
Lpt1=1
Lpt2=0
Lpt3=0
5. Remove any programs or applications in the Startup Group.
6. To keep other programs from starting up at the same time as the
MultiPASS Background, remark out the LOAD= and the RUN=
lines of the Win.ini file by placing a semicolon (;) in front of Load
and Run.
7. If all of the above procedures do not resolve the problem, please call
the Canon Computer System Customer Care Center. See page 1-2
for details.
MPC-3000—USERS MANUAL/V000/07-97