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Control panel message Description Recommended action
DETECTABLE SIZE
IN TRAY X
For help press
alternates with
DETECTABLE SIZE
Recommend move switch to
STANDARD
The printer receives a print job for
standard size media, but the tray switch
is set to CUSTOM
1. Press to see step-by-step
information. Size specified is a
standard size.
2. Move switch in tray to STANDARD
3. Confirm guieds are in the correct
position.
4.
To exit, press
.
Event Log Empty SHOW EVENT LOG was selected from
the control panel, and the event log is
empty.
No action necessary.
FLASH DEVICE
FAILURE
To clear press
alternates with
Ready
A device failure has occurred on the
specified drive. Printing may continue for
jobs that do not require the Flash DIMM.
1. To clear the message, press the
key.
2. Turn the printer back on.
3. If the message still persists, replace
the Flash DIMM.
FLASH FILE
OPERATION FAILED
To clear press
alternates with
Ready
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, to
download a file to a non-existent
directory).
1. To clear the message, press the
key.
2. If the message persists, turn the
printer off and then back on.
3. If the message reappears, there
may be a problem with the software
application.
FLASH FILE
SYSTEM IS FULL
To clear press
alternates with
Ready
The printer received a PJL file system
command that attempted to store
something on the file system but was
unsuccessful because the file system is
full.
1. Use HP Web Jetadmin software to
delete files from the Flash Memory
and try again.
2. To clear the message, press the
key.
3. If the message persists, turn the
printer off and then back on.
FLASH IS
WRITE PROTECTED
To clear press
alternates with
Ready
The file system device is protected and
no new files can be written to it.
1. To enable writing to the Flash
Memory, turn off write protection,
using HP Web Jetadmin.
2. To clear the message, press the
key.
3. If the message persists, turn the
printer off and then back on.
Genuine HP supplies installed A new HP cartridge has been installed.
The printer returns to the Ready state
after approximately 10 seconds.
No action necessary.
Control panel messages (continued)
140 Chapter 8 Problem solving ENWW