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Software application problems
Unable to change system selections through software
Cause Solution
System software changes are locked out by the
printer control panel.
Consult with your network administrator.
The software application does not support
system changes.
See the software application documentation.
The correct printer driver is not loaded. Load the correct printer driver. For more
information about how to access the printer
drivers, see
Accessing the printer drivers.
The correct application driver is not loaded. Load the correct application driver.
Unable to select a font from the software
Cause Solution
The font is not available to the software
application.
See the software application documentation.
Unable to select colors from the software
Cause Solution
The software application does not support color. See the documentation for the software
application.
Color mode is not selected in the software
application or printer driver.
Select color mode instead of grayscale or
monochrome mode.
The correct printer driver is not loaded. Load the correct printer driver.
ENWW Software application problems 181