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Paper jams
Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing
paper jams, see
Clearing jams.
Paper jam locations
1 top cover area
2 duplex path
3 paper path
4 input path
5 tray
Paper jam recovery
This printer automatically provides paper jam recovery, a feature that allows you to set
whether the printer should attempt to automatically reprint jammed pages. The options are:
● AUTO — Printer will attempt to reprint jammed pages.
● OFF — Printer will not attempt to reprint jammed pages.
NOTE
During the recovery process, the printer may reprint several good pages that were printed
before the paper jam occurred. Be sure to remove any duplicated pages.
158 Chapter 8 Problem solving ENWW