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Control panel message Description Recommended action
TRAY XX SIZE= <SIZE>
Recommend move tray switch to
STANDARD. Then close tray
alternates with
TRAY XX SIZE= <SIZE>
then close tray
A detectable media size was selected
from the menu and the tray is open.
Although not required, the size selected
can be automatically sensed if the tray
switch is moved to STANDARD.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
TRAY XX SIZE= <SIZE>
Setting not saved
alternates with
TRAY XX SIZE= <SIZE>
To change move tray switch to
CUSTOM
A non-detectable media size was
selected from the menu and the tray
switch is set to STANDARD.
In order to change the tray size to the
size selected, the tray switch must first
be in the custom position.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. Reset the paper size in the paper
handling menu or the tray size pop-
up menu.
TRAY XX SIZE= <SIZE>
Setting not saved
alternates with
TRAY XX SIZE= <SIZE>
To change, move guide in tray X
A detectable media size was selected
from the menu, but the tray guide
sensors detect a different size.
The size selected from the menu does
not match the size detected by the tray.
Size detection occurs when the tray
switch is set to the STANDARD position.
The tray switch is already in the correct
position for the size selected.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. If necessary, reset the paper size
again.
TRAY XX SIZE= <SIZE>
Setting saved
The size selected from the menu has
been saved.
No action is necessary.
TRAY XX SIZE= <SIZE>
Setting saved
alternates with
TRAY XX SIZE= <SIZE>
Recommend move tray switch to
STANDARD. Then close tray
A detectable media size was selected
from the menu and the tray switch is set
to CUSTOM.
Although not required, the size selected
can be automatically sensed if the tray
switch is moved to STANDARD.
1. Adjust the side and rear media
guides against the paper.
2. If the media used is letter, A4,
executive, JIS B5, A5, or legal, the
tray switch should be set to
STANDARD. Set the tray switch to
CUSTOM for all other media sizes.
The tray switch must be set before
the size can be selected from the
control panel.
3. Reset the paper size in the paper
handling menu or tray size pop-up
menu.
Control panel messages (continued)
156 Chapter 8 Problem solving ENWW