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Color fade in all colors
● Make sure that the
operation and
location
requirements of the
printer are met.
● Calibrate the printer.
Color fade in one color
● Make sure that the
operation and
location
requirements of the
printer are met.
● Calibrate the printer.
● Print the Print Quality
Troubleshooting
Pages (see
Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Fingerprints and media
dents
● Make sure to use
supported media.
● Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
substances.
● Print the Print Quality
Troubleshooting
Pages (see
Print
quality
troubleshooting) and
follow the diagnostic
procedure listed on
the first page to help
isolate the defect to
a particular
component.
Loose toner
● Make sure that the
operation and
location
requirements of the
printer are met.
● Make sure to use
supported media.
● Make sure that the
media type and size
for the tray are set
correctly in the
control panel for the
media that you are
using.
● Make sure that the
media is loaded
correctly, the size
guides are touching
the edges of the
stack of media, and
the custom-media
switch is set
appropriately.
Make sure that the
media you are using
does not have any
wrinkles or dents
from handling, and
that the media is not
contaminated with
visible fingerprints or
other foreign
substances.
188 Chapter 8 Problem solving ENWW