Filter
Top Products
Jam in Tray 2
1. Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides
are in the correct position.
2. Remove any partially fed media. Grasp the media by both corners and pull down.
NOTE
Use Tray 1 to avoid jams with heavier paper.
3. Inspect the media path to ensure that it is clear.
NOTE
If the media tears, make sure that all media fragments are removed from the paper path
before resuming printing.
4. Check to make sure the media is located correctly and underneath the front corner tabs.
Insert the tray into the printer. Make sure all trays are completely closed.
Jams in the top cover
Jams in the top cover occur in of the areas indicated in the figures below. Use the
procedures in this section to clear a jam in this area.
ENWW Clearing jams 163