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Control panel message Description Recommended action
INSTALL <COLOR>
CARTRIDGE
alternates with
For help press
The supplies gauge will display the
consumption levels of print
cartridges.
The cartridge is either not installed or not
correctly installed in the printer.
1. Open the top cover and image
transfer unit.
CAUTION
The image transfer unit can be easily
damaged.
2. Insert the print cartridge and make
sure that it is fully seated.
3. Close the front cover.
4. If the error persists, contact HP
support at http://www.hp.com/
support/clj4610.
INSTALL SUPPLIES
For status press
The supplies gauge will display the
consumption levels of print
cartridges.
At least one supply item is missing or is
not correctly seated in the printer and
another supply item is missing,
incorrectly placed, out, or low. Insert the
supply item or make sure the installed
supply item is fully seated.
1. Press to access the SUPPLIES
STATUS menu.
2. Press
and to highlight the
specific supply that has a problem.
3.
Press
to view help for the supply.
4. Press
and to step through the
instructions.
INSUFFICIENT MEMORY
TO LOAD FONTS/DATA
For help press
alternates with
Device
To continue press
The device does not have enough
memory to load the data, such as fonts
or macros from the location specified.
Device can be one of the following:
INTERNAL = ROM directly on the
formatter board
CARD SLOT X = font card in slot X
DIMMS
1. To use the device without the data,
press
.
2. To solve the problem, add more
memory to the device. DDR
SDRAM Memory: 128MB, (Q2630A)
or 256MB (Q2631A).
LOAD TRAY 1:
<TYPE> <SIZE>
For help press
alternates with
LOAD TRAY 1:
<TYPE> <SIZE>
To continue press
Tray 1 is loaded and configured for a
type and size other than the one
specified in the job.
1. If the correct paper is loaded, press
.
2. Otherwise, remove the incorrect
paper and load Tray 1 with the
specified paper.
3. Confirm that the media guides are in
the correct position.
4. Verify that the tray switch is in the
correct position.
5. To use another tray, remove paper
from Tray 1 and then press
.
LOAD TRAY XX
[TYPE] [SIZE]
For help press
Tray XX is either empty or configured for
a type and size other than specified in
the job. No other tray is available.
1. Load the paper tray with the
specified media.
2. Confirm that the media guides are in
the correct position.
3. Verify that the tray switch is in the
correct position.
Control panel messages (continued)
142 Chapter 8 Problem solving ENWW