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Cause Solution
The printer’s Ready indicator light is not lit. Press S
TOP
to return the printer to the Ready
state.
A printer message other than Ready appears on
the printer control panel.
See Control panel messages.
The correct printer driver is not installed in the
computer.
Install the correct printer driver. For more
information about how to access the printer
drivers, see
Accessing the printer drivers.
The correct printer and port are not selected on
the computer.
Select the correct printer and port.
The network is not configured properly for this
printer.
Use the network software to verify the printer’s
network configuration, or consult with the
network administrator.
The power source receptacle is not working
correctly.
Connect the printer to a different power
receptacle.
Unable to select the printer from the computer (continued)
ENWW Printer response problems 177