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RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C16 Card Printer Service Manual (Rev. 5.0)
5
Replacing the Hopper Card Feed Roller (D830024) ________________________ 191
C11/C16 Idler Spring Removal and Replacement Kit Instructions_______________ 193
Technician Review - Idler Spring Replacement Kit for the C11 Card Printers without a
Magnetic Encoder or for all C16 Card Printers ____________________________ 193
Technician Review - Idler Spring Replacement Kit for the C11 Card Printers with the
Magnetic Encoder __________________________________________________ 194
Technician Review - Required Tools for both procedures ___________________ 194
Technician Review – Removal and Replacement Procedure No. 1_____________ 195
Removing and replacing the Idler Springs on the C11 Card Printers without the
Magnetic Encoder and for all C16 Card Printers___________________________ 195
Technician Review – Removal and Replacement Procedure No. 2_____________ 197
Removing and replacing the Idler Springs on the C11 Card Printers with the Magnetic
Encoder __________________________________________________________ 197
Technician Review – Photos related to Procedures No. 1 and No. 2____________ 200
Technician Review - Replacement parts for the C11 Card Printers without the
Magnetic Encoder and for all C16 Card Printers___________________________ 200
Technician Review - Replacement parts for the C11 Card Printers with the Magnetic
Encoder __________________________________________________________ 202
Section 6: Packing the Card Printer ______________________________________ 204
Section 7: Board Level Diagnostics _______________________________________ 205
Safety Messages (review carefully) _______________________________________ 205
Board Errors_________________________________________________________ 206
Resolving the EE Memory Error _______________________________________ 206
Resolving the DRAM Memory Error ___________________________________ 206
Sensor Testing _______________________________________________________ 206
Reviewing the Sensor Location and Voltages _____________________________ 207
Reviewing the Motor Voltages (when active) _____________________________ 207
Section 8: Firmware Upgrades __________________________________________ 208
Section 9: Fargo Technical Support ______________________________________ 209
Contacting Fargo Technical Support ______________________________________ 209
Reading the Serial Numbers on a Fargo printer______________________________ 210
Finding out when a Fargo Card Printer was manufactured ___________________ 210
Reviewing Example No. 1: Serial Number 80453289 ______________________ 210
Reviewing Example No. 2: Serial Number A1280224______________________ 210
Section 10: Reviewing the C16 Spare Parts List ____________________________ 211
Glossary of Terms _____________________________________________________ 219
Index ________________________________________________________________ 239
Appendix A: Engineering Drawings ______________________________________ 247
Appendix B: Technical Updates _________________________________________ 247
Appendix C: Miscellaneous _____________________________________________ 247