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Persona C16 Card Printer Service Manual (Rev. 5.0)
22
Reviewing the TOP Line LCD Error/Status Messages
Message Cause Solution
Card Jam A card is jammed in the Printer. See the Resolving a Card Jam
Error procedure in Section 2,
page 34.
Card Out/Not Fed Either the Card Hopper is out of
cards or the Printer is unable to
feed a card in from the Card
Hopper.
See the Resolving the Card
Feeding Errors procedure in
Section 2, page 28.
Clearing Jam Indicates error or jam is being
cleared.
No action required.
Feeding Card Indicates card is feeding properly. No action required.
Head-down
Failed
Printhead is unable to lower. See the Resolving a Headlift
Error procedure in Section 2,
page 30.
Head-up Failed Printhead is unable to raise. See the Resolving a Headlift
Error procedure in Section 2,
page 30.
Low
Ribbon/Clean
Indicates the print ribbon will soon
run out and that the Printer should
be cleaned.
Print until the ribbon is gone
and replace it. Also, perform
recommended Printer
maintenance.
If this is displayed in error, see
the Resolving the Ribbon Low
Message procedure in Section
2, page 39.
Mag Encoding Indicates Mag Stripe is being
encoded.
No action required.