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Persona C16 Card Printer Service Manual (Rev. 5.0)
41
Resolving the Ribbon Breaking issues
Symptom: The Ribbon breaks when printing.
Step Procedure
1 Calibrate the Ribbon Sensor.
a. Reset the Printer to clear any Error Messages by removing Power and
reapplying.
b. From the Computer, open the Printer control panel.
• If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon
and select Properties.
• If using Windows NT 4.0, right click on the C11_C16 Card Printer and
select Document Defaults.
• If using Windows 2000/XP, right click on the C11_C16 Card Printer and
select Printing Preferences.
c. Click the Calibrate tab.
d. Click on the Sensors button. (See the next page.)
e. Remove the Ribbon and close the top cover.
f. Click on the Send button for a Ribbon Sensor Calibration.
g. Verify that the Printer should then beep twice.
h. If the Printer does not beep twice, see Communications Errors
in Section 2,
page 22.
Continued on the next page