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Persona C16 Card Printer Service Manual (Rev. 5.0)
27
Resolving the Communication Errors (continued)
Step Procedure
6 Determine if the Parallel Port mode is set correctly or incorrectly
a. Ensure that the parallel port is set to the Enhanced Communication Port
(ECP) mode. (Note: The port mode can be determined by checking the
Device Manager tab in the system control panel.)
b. Change the computer’s BIOS if the port mode is not set to ECP. (Note:
Refer to the appropriate computer manual for instructions on how to change
the Parallel Port mode.)
7 Determine whether there is adequate hard drive space.
(Note: A large volume of temporary files on the computer can cause
communications errors.)
a. Access the temporary files by following this process:
• Search for all folders called TEMP. Once found, clear out the contents of
the folders.
• Run the System Utility - Disk Defragmenter (found in the Accessories
folder of the Start Menu) when using Windows 95/98/ME/2000/XP,
• Use a disk cleanup utility (such as Disk Cleanup found in the System
Tools folder of the Start menu) or use a third party application.