RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C16 Card Printer Service Manual (Rev. 5.0)
43
Resolving the Ribbon Breaking issues (continued)
Step Procedure
2 Determine where the ribbon is breaking.
a. Open the Top Print Cover.
b. Remove the ribbon from the Printer.
c. Inspect the ribbon at the break point.
• If the Ribbon broke before any print was applied to the card, continue to
Step 3.
• If the Ribbon broke after applying the print to the card, continue to Step 4.
3 Adjust the Image Placement.
a. Reset the Printer to clear any Error Messages by removing Power and
reapplying.
b. Open the Printer Control Panel from the Computer.
• If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon
and select Properties.
• If using Windows NT 4.0, right click on the C11_C16 Card Printer and
select Document Defaults.
• If using Windows 2000/XP, right click on the C11_C16 Card Printer and
select Printing Preferences.
c. Click the Calibrate tab.
d. Click on the Settings button. (See the next page.)
e. Adjust the Image Placement setting by -10.
f. Click on OK.
g. Print a Self-Test.
h. After adjusting the Image Placement, if a white edge appears on the card,
adjust the image placement back toward its original value in increments of 2
until the white edge is gone.
Continued on the next page